Delivery and Returns


Indonesia: Free ShipmentEstimated delivery lead time 3-5 business days.


Free Shipment of purchase USD $500 and above, handled by FedEx Expedited. Estimated delivery lead time 5-7 business days.

If you wish to have your order delivered in less than 2 business days, please check feasibility with our customer service for special arrangements.


Items purchased through the Alyse e-Boutique cannot be returned for refund.

Products may be returned for size exchange in accordance with our Conditions of Sale,

Please note :

  • You may return your Alyse piece to the Alyse e-Boutique distribution center within 7 days of receipt, for size exchange only. 

  • Your Alyse piece must be in a new and unused state. Perfect condition, with all protective materials in place attached. Alyse will not accept any return if the product shows signs of wear, has been used, or altered from its original condition in anyway.
  • Should you wish to make a return or exchange by mail, please contact us at We will provide you with a Return Authorization Form.